Mall Management Customer Service Hours are Monday through Friday 9am to 5pm

Customer Services include:

  • Mall and American Express® Gift Cards
  • General Mall Information
  • Mall Brochure Directories
  • Lost & Found
  • Employment Opportunities
  • Transit Schedules
  • Lottery Sales

Please call 540-381-0004 for assistance when the office is not open.

 

For mall and store information on-the-go anytime, download the PREIT® Malls App from iTunes or Google Play, or visit shopnewirvervalleymall.com- your mobile customer service assistant.